Processing of personal data
Applicable law and jurisdiction
These general conditions must be interpreted in compliance with Italian law. Furthermore, the European Commission is making available an on-line platform for the alternative extra-judicial resolution of disputes, accessible on the website http://ec.europa.eu/odr. If you do not participate in the attempt at mediation, or should this attempt have a negative outcome, the dispute will be transferred exclusively to the Court of Milan, except in the case in which this provision is not applied due to mandatory laws in force.
Communications relating to the information aspects of preliminary support to the purchase concerning the Products and the methods of placing orders may be addressed to the Customer Service using the contacts listed in the “Contact us” section of the Site. Any communication concerning the management and planning of deliveries of the Products and any after-sales activity must be forwarded to the contact channels indicated in the order confirmation.
In compliance with the General Data Protection Regulation (EU) 2016/679 – “GDPR”, and in particular pursuant to Art. 13, we hereby provide the necessary information regarding the processing of the personal data provided. The information is not to be considered valid for other sites that may be consulted through links on the owner’s domain site, which is therefore not to be considered in any way responsible for the sites of third parties.
The information is also based on Recommendation no. 2/2001 that the European authorities for the protection of personal data, brought together in the Group established by art. 29 of Directive no. 95/46/EC, adopted on 17 May 2001 to identify certain minimum requirements for the collection of personal data online, and, in particular, the manner, timing and nature of the information that data controllers must provide to users when they connect to web pages, regardless of the purpose of the link, and the provisions of Directive 2002/58/EC, as updated by Directive 2009/136/EC, on Cookies.
Personal data (Art. 4 GDPR): any information relating to an identified or identifiable natural person (“data subject“); an identifiable person is one who can be identified, directly or indirectly, by reference in particular to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to his physical, physiological, genetic, mental, economic, cultural or social identity.
The computer systems and software procedures used to operate this Site acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This category of data includes IP addresses or the domain names of the computers and terminals used by users, the URI/URL (Uniform Resource Identifier/Locator) addresses of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the user’s operating system and computer environment.
Data communicated by the interested party
The optional, explicit and voluntary sending of messages to the contact addresses, as well as the filling in and forwarding of the forms on the Owner’s website, entails the acquisition of the sender’s contact data, necessary to reply, as well as all the personal data included in the communications.
The data controller is M.N. Group S.r.l., with registered office in Via del Vecchio Politecnico, 5 – Milan 20121 (MI), in the person of its legal representative. Contact details are as follows: tel. +39 02 8998 2109; e-mail: firstname.lastname@example.org.
What we collect
We may collect the following information:
- contact information, including email address and telephone
- information such as delivery address, preferences and interests
- other information relevant to Customer surveys and/or offers and/or purchase and/or sale of Products
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our Products and services.
- We may periodically send promotional emails about new Products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or other way. We may use the information to customize the website according to your interests.