Terms of payment

The payment methods accepted during the order process with payment obligation and confirmation of receipt before issuing the order confirmation are those specifically indicated on the Site: MasterCard, Visa, Maestro, Apple Pay and etc. We also accept bank transfers.

The transactions will be managed through the Stripe payment manager.

Each purchase transaction is subject to maximum security thanks to the use of the most advanced technological systems in the field of e-commerce and with encryption systems to protect your personal data and your credit card information from unauthorized access.

In fact, the credit card data are sent, during the order execution, to the payment managers and are protected against unauthorized access, through the encrypted system. These data are not accessible either to the Seller or to third parties.

Your shopping experience will always be fast and safe; you will simply have to confirm your identity every time you make an on-line payment by entering a temporary code or using your fingerprint on the app of your bank.

Please remember that every banking institution will apply new and different authentication methods. Therefore, do not forget to contact your bank to activate this service.

Processing of personal data

See privacy section

Applicable law and jurisdiction

These general conditions must be interpreted in compliance with Italian law. Furthermore, the European Commission is making available an on-line platform for the alternative extra-judicial resolution of disputes, accessible on the website http://ec.europa.eu/odr. If you do not participate in the attempt at mediation, or should this attempt have a negative outcome, the dispute will be transferred exclusively to the Court of Milan, except in the case in which this provision is not applied due to mandatory laws in force.

Communications

Communications relating to the information aspects of preliminary support to the purchase concerning the Products and the methods of placing orders may be addressed to the Customer Service using the contacts listed in the “Contact us” section of the Site. Any communication concerning the management and planning of deliveries of the Products and any after-sales activity must be forwarded to the contact channels indicated in the order confirmation.

CUSTOMER SERVICE
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